Bell Business Solutions
About this Guide
This guide introduces you to the many actions you’ll be able to perform as a user of your organization’s Bell Total Connect service, whether through the Web Portal, Desktop app, your desk phone, or your smartphone.
Note: Not all features listed are available to all users. For more information about your organization’s Bell Total Connect services, please contact your administrator.
Bell Total Connect: Guide for users
- About IP Voice Anywhere
IP Voice Anywhere is an interactive voice-response service that lets you modify the settings for many of your Bell Total Connect calling features – even if you’re not at your office phone or an Intern…
- How to make a call using IP Voice Anywhere
Dial the IP Voice Anywhere phone number from one of the numbers specified on your Simultaneous Ring list.…
- How to activate or deactivate Call Forward All Calls
This feature enables the forwarding of all calls made to your office line to a number of your choosing.…
- How to activate or deactivate Call Forward Busy
This feature allows you to forward incoming calls to a number of your choosing only when your office line is in use.…
- How to activate or deactivate Call Forward No Answer
This feature allows you to forward incoming calls to a number of your choosing only when your office line is not answered.…
- How to activate or deactivate Out of Service Call Forwarding
This feature allows you to forward incoming calls to a number of your choosing when your device is unreachable or out of service.…
- How to activate Calling Line ID Delivery Blocking
On a per call basis, this feature will 'hide' your calling line ID when dialling out. These steps must be followed every time you wish to block your calling line ID.…
- How to activate or deactivate Do Not Disturb
This feature allows you to redirect all incoming calls to your office phone directly to your office voicemail.…
- How to program a speed dial number
Dial your IP Voice Anywhere number from a device in your Simultaneous Ring list.…
- How to move calls from your desk phone to your mobile phone
Dial your IP Voice Anywhere number from a mobile phone in your Simultaneous Ring list.…
- How to move calls from your mobile phone to your desk phone
Just as IP Voice Anywhere lets you seamlessly switch a phone call between your desk phone and your mobile phone, you can also perform the same function in reverse.…