Browse the popular topics below

  • Navigating the Web portal

    Available from every page within the Web portal, the main navigation menu offers links to the three main sections from which you can manage your Bell Total Connect features and preferences: Overview,…

  • Headset support

    You can answer, hang-up, mute and un-mute calls using a compatible headset.…

  • Viewing and searching Call Routing Schedules

    This is the Call Routing Schedules page. Although your enterprise's Call Routing schedules are associated with the Auto Attendant feature, they can also be used with the Find me & Follow me an…

  • About Call Park

    This feature allows you to 'park' a call against another Bell Total Connect phone number so that it can be retrieved and answered by another user within your enterprise. Your Bell Total Connect Web…

  • How to activate Find Me & Follow Me

    After logging in, click Call management .…

  • Navigating the main screen of the desktop app

    This is the main screen you will see when using the Bell Total Connect desktop app.…

  • About the Web portal

    The Bell Total Connect Web portal is an easy-to-use online tool that lets you manage your telephony features and functionality. For example, once you are logged into the portal, you can: Activate an…

  • How to record your voicemail greeting

    Before activating your voicemail you will need to record a personal voicemail greeting.…

  • Enabling Microsoft Outlook integration

    Enabling Microsoft Outlook integration When starting up the Bell Total Connect desktop app, users will be prompted to allow integration with Microsoft Outlook contact lists and calendars. Outlook inte…

  • About Simultaneous Ring

    The Simultaneous Ring feature lets you program up to 10 separate numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where clients and…