Browse the popular topics below

  • About Remote Office

    The Remote Office feature allows you to make and receive calls from any location while appearing as though you are working from your office desk. This is done by sending out the Calling Line ID estab…

  • How to record your voicemail greeting

    Before activating your voicemail you will need to record a personal voicemail greeting.…

  • Navigating the Web portal

    Available from every page within the Web portal, the main navigation menu offers links to the three main sections from which you can manage your Bell Total Connect features and preferences: Overview,…

  • About Call Pick-up

    Call Pick-up allows users to answer a ringing line other than their own.…

  • About Simultaneous Ring

    The Simultaneous Ring feature lets you program up to 10 separate numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where clients and…

  • About the Desktop App

    The Bell Total Connect desktop app delivers unified communications capabilities – voice, video, instant messaging, and presence – to desktop computers, laptops, and desk-based phones. From any locatio…

  • Logging in to the desktop app

    To launch the desktop app, you must enter your Bell Total Connect web portal username and password. For subsequent logins, you can select the option to remember your password and sign in automatically…

  • How to program a speed dial number

    This feature allows you to assign a speed dial key for up to eight frequently called phone numbers.…

  • How to configure your Call Transfer settings

    This feature allows you to send a call to another number in one of two ways; as a Consultative Transfer or a Blind Transfer.…

  • About Call Park

    This feature allows you to 'park' a call against another Bell Total Connect phone number so that it can be retrieved and answered by another user within your enterprise. Your Bell Total Connect Web…