Browse the popular topics below

  • About Selective Call Forwarding

    With Selective Call Forwarding, you can forward incoming calls to an alternate phone number depending on who is calling, time of day, day of week, or other criteria you define. For example, you can us…

  • How to modify or delete a Hunt Group

    From the main Hunt Group page, select the Hunt Group you would like to modify. You will be brought to a page where you can modify the following options:…

  • How to add a Hunt Group

    After selecting a group, click Call management .…

  • About the Web portal and accounts

    The Bell Total Connect Web portal is an easy-to-use online tool that lets you manage your company's day-to-day communications, including configuring access and privileges for users and administrators…

  • About User Management

    As an Administrator, you have the ability to add or remove individual users from a group or department, or to modify their settings. You are also able to assign a phone number to new users, change or…

  • How to assign a device template

    To specify and manage the list of users assigned to a selected device template, follow these steps:…

  • About Administrators

    As an Administrator, you have the ability to control settings at an enterprise, group, department, or user level. As a Group Administrator, you have the ability to designate other group or departmen…

  • About Call Pick-up

    Call Pick-up allows users to answer a ringing line other than their own. The feature is broken down into three distinct sections: Call Pick-up Group – This feature allows users to answer the inco…

  • How to modify an Auto Attendant’s greeting and call menu

    You can choose the Auto Attendant’s greeting and call prompts for both the Business hours menu and After hours menu .…

  • How to assign a Calling Line ID

    After selecting a group, click Call management .…