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Bell Total Connect Guide for users

About this Guide

Bell Total Connect is a next-generation hosted IP telephony and unified communications service that delivers crystal-clear voice quality and a full range of messaging, collaboration, and conferencing tools. Powered by Canada’s largest MPLS network, you can count on Bell Total Connect to always be available and accessible on multiple devices, including desk phones, desktop computers, and smartphones.

This guide introduces you to the many actions you’ll be able to perform as a user of your organization’s Bell Total Connect service, whether through the Web Portal, Desktop app, your desk phone, or your smartphone.

Note: Not all features listed are available to all users. For more information about your organization’s Bell Total Connect services, please contact your administrator.

Bell Total Connect: Guide for users

The “Voicemail Manager” folder contains the following topics:

  • How to record your voicemail greeting

    Before activating your voicemail you will need to record a personal voicemail greeting.…

  • How to activate your voicemail

    Before activating your voicemail you will need to record a personal voicemail greeting. View the topic How to record your voicemail greeting for more information.…

  • How to access voicemail messages on your phone

    Press the Voicemail button on your office phone.…

  • How to access voicemail messages from a phone other than your own

    Dial your own phone number.…

  • About voicemail to email functionality

    Bell Total Connect also allows you to access your voicemail messages through email. New voicemail messages are automatically forwarded to your email inbox as a .wav file that can be played using any…

  • How to set up voicemail to email functionality

    After logging in, click Call management .…

  • How to reset your voicemail password

    After logging in, click Call management .…

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