Click each step to see the action. You can also click the image or use the arrow keys to continue to the next step

  • 1. After logging in, click Call management.
  • 2. Click Voicemail settings.
  • 3. Click Manage voicemail.
  • 4. Under Email options, select On.
  • 5. Enter the email address to which you want your voicemail messages sent.
    Note: Your Company Administrator may have restricted the email domains which can be entered. If so, you will receive an error message identifying the valid email domains
  • 6. Use the drop-down list to select your Message management in voice mailbox option from the choices available.
    • Remove from voicemail — Automatically delete messages from your voice mailbox after they are forwarded to your email address. Once deleted, forwarded messages can no longer be retrieved from your voice mailbox.
    • Archive in voicemail — Automatically save copies of voicemail messages to your voice mailbox archives after they are forwarded to your email address. The saved message will not be announced as a new message the next time you access your voice mailbox.
    • Keep as unheard — Have messages treated as a new message in your voice mailbox, even after they are forwarded to your email address. New messages will be announced the next time you access your voice mailbox.
  • 7. To save your changes, click Save and you will be returned to the previous page. To exit without saving, click Cancel.