Click each step to see the action. You can also click the image or use the arrow keys to continue to the next step

  • Note: Due to the limitations and differences in reporting rules, call reports should not be used for billing purposes. Intra-group calls (ie. calls within the same group) are not included in these reports.
  • 1. After logging in, click Call reporting under the Call Management, Standard Call Settings section. .
  • 2. If you have an Auto attendant feature, you can quickly access the Call reporting from the Overview page.
  • 3. Select a predefined date range from the options available.
  • 4. Alternatively, select Custom range and choose your desired start and end date.
  • 5. Select the format in which you want to view the report.
  • 6. Click Export to generate the report.