Click each step to see the action. You can also click the image or use the arrow keys to continue to the next step

  • 1. Enter the announcement’s name in the Announcement name text box.
  • 2. Click Upload an audio file to find the audio file for your announcement on your computer.
    Note: The portal will automatically convert the audio file (wav, wma, mp3, ogg, m4a, aac, aiff) into a file of the appropriate size and format.
  • 3. Select the sound quality of the recording, depending on the length of your audio file:

    • Best (maximum recording time of 2 minutes and 30 seconds)

    • Good (maximum recording time of 5 minutes)

    • Basic (maximum recording time of 10 minutes)
    Note: Please ensure your audio file meets the following size restrictions:
    • 5 MB per file
    • 1 GB per Auto Attendant
    • 1 GB per Receptionist
    • 1 GB for group announcements (per group)
  • 4. To save your changes, click Save and you will be returned to the previous page. To exit without saving, click Cancel.