Click each step to see the action. You can also click the image or use the arrow keys to continue to the next step

  • This feature allows you to have any calls that come in while your line is busy automatically forwarded to a specified phone number.
  • 1. From the Overview screen, scroll down to the Quick access section.
  • 2. Beside Call Forward Busy, select On.
  • 3. Enter the phone number to which you want busy calls forwarded.
    Note: Do not include spaces, dashes or parentheses. For long-distance numbers, the prefix ‘1’ is not required. Please note LD charges might be applicable.
  • 4. To save your changes, click Save.
  • Note: Find Me & Follow Me takes precedence over Call Forward Busy, Call Forward No Answer and Do Not Disturb. However, Call Forward All Calls take precedence over Find Me & Follow Me. If Do Not Disturb is enabled with Find Me & Follow Me, it will bypass calling your office telephone number first.