Click each step to see the action. You can also click the image or use the arrow keys to continue to the next step

  • If you ever forget your administrator password, your modem can email it you as well as your Wi-Fi information (network names and passwords).
  • 1. Open a web browser.
  • 2. Type in the address bar and then press Enter on your keyboard to access your modemʼs settings.
  • 3. Click Modem log in.
  • 4. Click the Forgot your password? link.

    If you don't see the link, the feature has not been set up.
  • 5. The administrator login box will now show you the address it will email your passwords to.
  • 6. Press the Password recovery button (key symbol) on the front of the modem.
  • 7. Check your email to retrieve the password.