Browse the popular topics below

  • Call actions

    During calls (both audio and video), you can:…

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to answer an incoming call

    When receiving a call, two options will appear on your screen; Accept and Decline . Tap the Accept button to pick up the call, or press the Decline button to send it to your voicemail (if appli…

  • How to configure Out of service call forward

    The Out of service call forward feature allows you to have incoming calls automatically forwarded to a specified phone number when your device is unreachable or out of service. Note: Visit the Hel…

  • How to switch between VoIP and mobile calling mode

    The dial pad menu allows you to switch between calling modes. The currently selected calling mode is indicated above the dial pad. For more information on calling modes, please see How to configure y…

  • How to check your voicemail

    Notifications for new voicemail messages are displayed in a badge on the Call tab. There is a gap of approximately 6 seconds from when the call is placed and the mobile app is notified, in order to…

  • How to configure Simultaneous Ring

    The Simultaneous Ring feature allows you to program up to 10 different numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where cli…

  • How to install the app

    Connect to the Google Play Store on your mobile device.…

  • How to log in to the app

    Open the app by clicking on the icon on your phone.…

  • How to reset your password

    Open the app by clicking on the icon on your phone.…