Browse the popular topics below

  • How to view your missed calls

    Notifications for missed calls are displayed in a badge on the History tab.…

  • How to configure Do Not Disturb

    The Do Not Disturb feature allows you to have all incoming call automatically sent to your voicemail. If Ring Reminder is enabled, a short ring burst is played on your office phone whenever a call…

  • How to use Call Waiting

    You can have only one active call at any given time, which means that if you receive and accept a new incoming call, the existing call will be put on hold. During a call, the Call Waiting feature (if…

  • How to place a new call while in an ongoing call

    While on a call, tap the New call button.…

  • How to make an audio call

    There are a variety of ways to make an audio call using the Bell Total Connect mobile app.…

  • How to answer an incoming call

    When receiving a call, two options will appear on your screen; Accept and Decline . Tap the Accept button to pick up the call, or press the Decline button to send it to your voicemail (if appli…

  • How to configure Out of service call forward

    The Out of service call forward feature allows you to have incoming calls automatically forwarded to a specified phone number when your device is unreachable or out of service. Note: Visit the Hel…

  • How to configure Call forward no answer

    The Call forward no answer feature allows you to have calls that are unanswered after a specified number of rings automatically forwarded to a specified phone number.…

  • How to configure Call forward all calls

    The Call forward all calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring Reminder is selected, a short ring burst is played on your offi…

  • About Call settings

    The Call settings screen lets you control your incoming and outgoing calls by viewing and configuring features such as Do Not Disturb, Call Forward, Remote Office, Simultaneous Ring, Call Options, C…