Browse the popular topics below

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to configure Simultaneous Ring

    The Simultaneous Ring feature allows you to program up to 10 different numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where cli…

  • How to log in to the app

    Open the app by clicking on the icon on your phone.…

  • How to answer an incoming call

    When receiving a call, two options will appear on your screen; Accept and Decline . Tap the Accept button to pick up the call, or press the Decline button to send it to your voicemail (if appli…

  • How to configure Call forward all calls

    The Call forward all calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring Reminder is selected, a short ring burst is played on your offi…

  • Navigating the app: Main menu

    There are two ways to navigate the Bell Total Connect mobile app. The first is using the main menu , which consists of the five icons near the top of the screen that give you quick access to the foll…

  • How to install the app

    Connect to the Google Play Store on your mobile device.…

  • Call actions

    During calls (both audio and video), you can:…

  • Emergency service

    Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…

  • About Call settings

    The Call settings screen lets you control your incoming and outgoing calls by viewing and configuring features such as Do Not Disturb, Call Forward, Remote Office, Simultaneous Ring, Call Options, C…