Browse the popular topics below

  • Navigating the app: Main menu

    There are two ways to navigate the Bell Total Connect mobile app. The first is using the main menu , which consists of the five icons near the top of the screen that give you quick access to the foll…

  • How to configure Call forward all calls

    The Call forward all calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring Reminder is selected, a short ring burst is played on your offi…

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to make an audio call

    There are a variety of ways to make an audio call using the Bell Total Connect mobile app.…

  • How to reset your password

    Open the app by clicking on the icon on your phone.…

  • How to sort contacts

    Local contacts are displayed by group and then sorted alphabetically based on the first letter of their display name. If a contact’s display name starts with a non-Latin character (eg. *, $, #, etc.),…

  • How to configure Do Not Disturb

    The Do Not Disturb feature allows you to have all incoming call automatically sent to your voicemail. If Ring Reminder is enabled, a short ring burst is played on your office phone whenever a call…

  • How to update your troubleshooting settings

    If the Troubleshooting feature is enabled, diagnostic information is automatically collected and sent to the person of your choice (e. g., IT, technical support, yourself). This data may then be use…

  • How to use Call Waiting

    You can have only one active call at any given time, which means that if you receive and accept a new incoming call, the existing call will be put on hold. During a call, the Call Waiting feature (if…

  • Call actions

    During calls (both audio and video), you can:…