Browse the popular topics below

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to log in to the app

    Open the app by clicking on the icon on your phone.…

  • About the Call section

    In the Call tab you will find a dial pad that you can use to enter phone numbers for audio or video calls.…

  • How to answer an incoming call

    When receiving a call, two options will appear on your screen; Accept and Decline . Tap the Accept button to pick up the call, or press the Decline button to send it to your voicemail (if appli…

  • Emergency service

    Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…

  • How to install the app

    Connect to the Google Play Store on your mobile device.…

  • About Call settings

    The Call settings screen lets you control your incoming and outgoing calls by viewing and configuring features such as Do Not Disturb, Call Forward, Remote Office, Simultaneous Ring, Call Options, C…

  • How to transfer a call (Attended)

    There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Attended transfer, follow the steps detailed below.…

  • Call actions

    During calls (both audio and video), you can:…

  • How to place a new call while in an ongoing call

    While on a call, tap the New call button.…