Bell Business Solutions

Mobile app: BTC Mobile app for SNR users – Android
- How to configure Do Not Disturb
The Do Not Disturb feature allows you to have all incoming call automatically sent to your voicemail. If Ring Reminder is enabled, a short ring burst is played on your office phone whenever a call…
- How to answer an incoming call
When receiving a call, two options will appear on your screen; Accept and Decline . Tap the Accept button to pick up the call, or press the Decline button to send it to your voicemail (if appli…
- How to configure Call forward all calls
The Call forward all calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring Reminder is selected, a short ring burst is played on your offi…
- Navigating the app: Main menu
There are two ways to navigate the Bell Total Connect mobile app. The first is using the main menu , which consists of the five icons near the top of the screen that give you quick access to the foll…
- How to sort contacts
Local contacts are displayed by group and then sorted alphabetically based on the first letter of their display name. If a contact’s display name starts with a non-Latin character (eg. *, $, #, etc.),…
- How to place a new call while in an ongoing call
While on a call, tap the New call button.…
- How to make a conference call
The Bell Total Connect app supports conference calls.…
- How to reset your password
Open the app by clicking on the icon on your phone.…
- How to make an audio call
There are a variety of ways to make an audio call using the Bell Total Connect mobile app.…
- How to use Call Waiting
You can have only one active call at any given time, which means that if you receive and accept a new incoming call, the existing call will be put on hold. During a call, the Call Waiting feature (if…