Browse the popular topics below

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to log in to the app

    Open the app by clicking on the icon on your phone.…

  • How to configure Call forward all calls

    The Call forward all calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring Reminder is selected, a short ring burst is played on your offi…

  • Navigating the app: Main menu

    There are two ways to navigate the Bell Total Connect mobile app. The first is using the main menu , which consists of the five icons near the top of the screen that give you quick access to the foll…

  • How to answer an incoming call

    When receiving a call, two options will appear on your screen; Accept and Decline . Tap the Accept button to pick up the call, or press the Decline button to send it to your voicemail (if appli…

  • How to configure Simultaneous Ring

    The Simultaneous Ring feature allows you to program up to 10 different numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where cli…

  • How to subscribe or unsubscribe from a contact

    Subscribing to a contact establishes the presence relationship between the two of you, enabling you both to see each other’s presence information (e. g., Available, Busy, In a meeting, etc.). By defau…

  • How to configure your Dialing service settings

    The Dialing service screen lets you define how your calls are placed and received. To access the Dialing service screen, tap your Personal status icon in the top-left corner of the screen, tap Ca…

  • How to search for a contact

    Tap the Contacts tab.…

  • How to configure Out of service call forward

    The Out of service call forward feature allows you to have incoming calls automatically forwarded to a specified phone number when your device is unreachable or out of service. Note: Visit the Hel…