Browse the popular topics below

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to log in to the app

    Open the app by clicking on the icon on your phone.…

  • How to configure Simultaneous Ring

    The Simultaneous Ring feature allows you to program up to 10 different numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where cli…

  • How to answer an incoming call

    When receiving a call, two options will appear on your screen; Accept and Decline . Tap the Accept button to pick up the call, or press the Decline button to send it to your voicemail (if appli…

  • Navigating the app: Main menu

    There are two ways to navigate the Bell Total Connect mobile app. The first is using the main menu , which consists of the five icons near the top of the screen that give you quick access to the foll…

  • Emergency service

    Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…

  • About the Call section

    In the Call tab you will find a dial pad that you can use to enter phone numbers for audio or video calls.…

  • How to install the app

    Connect to the Google Play Store on your mobile device.…

  • How to configure Call forward all calls

    The Call forward all calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring Reminder is selected, a short ring burst is played on your offi…

  • How to sort contacts

    Local contacts are displayed by group and then sorted alphabetically based on the first letter of their display name. If a contact’s display name starts with a non-Latin character (eg. *, $, #, etc.),…