Browse the popular topics below

  • How to configure Do Not Disturb

    The Do Not Disturb feature allows you to have all incoming call automatically sent to your voicemail. If Ring Reminder is enabled, a short ring burst is played on your office phone whenever a call…

  • How to answer an incoming call

    When receiving a call, two options will appear on your screen; Accept and Decline . Tap the Accept button to pick up the call, or press the Decline button to send it to your voicemail (if appli…

  • How to place a new call while in an ongoing call

    While on a call, tap the New call button.…

  • How to use Call Waiting

    You can have only one active call at any given time, which means that if you receive and accept a new incoming call, the existing call will be put on hold. During a call, the Call Waiting feature (if…

  • How to view your missed calls

    Notifications for missed calls are displayed in a badge on the History tab.…

  • How to make an audio call

    There are a variety of ways to make an audio call using the Bell Total Connect mobile app.…

  • How to configure Call forward all calls

    The Call forward all calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring Reminder is selected, a short ring burst is played on your offi…

  • How to configure Call forward no answer

    The Call forward no answer feature allows you to have calls that are unanswered after a specified number of rings automatically forwarded to a specified phone number.…

  • Navigating the app: Main menu

    There are two ways to navigate the Bell Total Connect mobile app. The first is using the main menu , which consists of the five icons near the top of the screen that give you quick access to the foll…

  • How to sort contacts

    Local contacts are displayed by group and then sorted alphabetically based on the first letter of their display name. If a contact’s display name starts with a non-Latin character (eg. *, $, #, etc.),…