Bell Business Solutions
About this Guide
Bell Total Connect is a next-generation hosted IP telephony and unified communications service that delivers crystal-clear voice quality and a full range of messaging, collaboration, and conferencing tools. Powered by Canada’s largest MPLS network, you can count on Bell Total Connect to always be available and accessible on multiple devices, including desk phones, desktop computers, and smartphones.
This guide introduces you to the many actions you’ll be able to perform as an administrator of your organization’s Bell Total Connect service, whether through the Web Portal, Desktop app, your desk phone, or your smartphone.
Note: Not all features listed are available to all users. For more information about your organization’s Bell Total Connect services, please contact your Bell representative.
This guide introduces you to the many actions you’ll be able to perform as an administrator of your organization’s Bell Total Connect service, whether through the Web Portal, Desktop app, your desk phone, or your smartphone.
Note: Not all features listed are available to all users. For more information about your organization’s Bell Total Connect services, please contact your Bell representative.
Bell Total Connect: Guide for administrators
- About the Auto Attendant
The Auto Attendant application answers calls, delivers a greeting to callers, and presents them with a menu of touch-tone options to direct their calls – without the need for a live receptionist. You…
- How to add an Auto Attendant
Once you have planned your prompt menu, scripted your greetings and established your schedules, you can add an Auto Attendant for a chosen group by following these steps:…
- How to modify an Auto Attendant’s greeting and call menu
You can choose the Auto Attendant’s greeting and call prompts for both the Business hours menu and After hours menu .…
- How to modify or delete an Auto Attendant
After selecting a group, click the Manage attendants link from the Quick access section.…
- How to use the Voice Portal to record greetings
Dial the Voice Portal phone number provided to you by your Bell service representative.…