How to configure Call forwarding: When busy
The Call forwarding: When busy feature allows you to have any calls that come in while your line is busy automatically forwarded to a specified phone number.
1. Touch your Personal status icon in the top-left corner of the screen.
2. Touch Call settings.
3. Touch When busy.
4. To enable the feature, slide the toggle beside Enable to the right. It will turn green. When enabled, you must also enter a phone number for your incoming calls to be forwarded to in the Forward to # field.
To disable the feature, slide the toggle to the left. It will turn white.
5. Touch Save to save your changes.