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Mobile App User Guide iPhone

How to configure Call forwarding: When out of service

The Call forwarding: When out of service feature allows you to have incoming calls automatically forwarded to a specified phone number when your desk phone is unreachable or out of service.

Note: Visit the Help section of the Bell Total Connect portal for more details on how this feature behaves when other call forward conditions are also set.

1. Touch your Personal status icon in the top-left corner of the screen.

2. Touch Call settings.

3. Touch When out of service.

4. To enable the feature, slide the toggle beside Enable to the right. It will turn green. When enabled, you must also enter a phone number for your incoming calls to be forwarded to in the Forward to # field.

To disable the feature, slide the toggle to the left. It will turn white.

5. Touch Save to save your changes