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Mobile App User Guide Android

How to make a video call

There are a variety of ways to make a video call using the Bell Total Connect mobile app.

To call one of your contacts, tap the Contacts tab and select the person you would like to call, then tap the video camera icon beside the desired number to place a call.

To dial a number that is not stored in your contacts, tap the Call tab, use the dial pad to enter a phone number, and then tap the Video icon to place the call.

To call someone you have recently called (or that has recently called you), tap the History tab, tap a call entry, and then tap the video camera icon beside the desired number to place a call.

To call someone you are chatting with, tap the video icon in your chat to place the call.

Note: The mobile app will automatically switch to low quality video if video call is made over the 3G network. Bell recommends that video calls are performed over a Wi-Fi network for the highest quality.