Internet Explorer and Firefox users: Please enable “Print Background Colors and Images” in “Page Setup” from your browser menu to include images in your print-out.

Guide for users

Using the communication dialog box

Depending on the type of communication used (chat messaging, audio call, video call), the communication dialog box displays controls such as:

Chat window and history

Profile display

Hang Up



Volume control

Call from phone

Video call


File transfer

  • This option only appears when the contact is online. You can transfer a file by selecting the File transfer button and browsing for the file on your computer, or dragging and dropping a file into the instant messaging communication window.

Please note your company╩╝s Bell Total Connect administrator may have disabled some options.