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Guide for users

How to activate or deactivate Call Forward No Answer

This feature allows you to forward incoming calls to a number of your choosing only when your office line is not answered.

1. Dial your IP Voice Anywhere number from a device in your Simultaneous Ring list.

2. Enter your passcode, followed by the # key.

3. To Activate

  • After the prompt ("Please enter the destination digits"), press *92.
  • After the prompt ("Please enter the destination number for Call Forward no answer followed by the pound key"), enter the 10-digit phone number to which you want your calls forwarded, followed by the # key.

4. To Deactivate

After the prompt (“Please enter the destination digits”), press *93.