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Guide for users

About Shared Call Appearance

This feature enables you to 'share' your incoming calls with up to 10 colleagues by allowing them to:

  • See when you have an incoming call
  • Answer your calls on their phones
  • Join your active calls.

This feature is typically used in a manager/administrative assistant relationship or when two colleagues are collaborating closely on a project.

When enabled, incoming calls to your office line will ring your phone as well as your designated colleague's phone. The incoming call can then be answered either by you or your colleague.

All requests to add a number to your Shared Call Appearance list must be submitted to your administrator.