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Guide for administrators

How to change a Receptionist queue’s extension

Note: The phone number associated with the receptionist queue has been pre-populated by Bell and cannot be modified.

1. After selecting a group, click Call Management.

2. Click Business Lines.

3. Click Receptionist queue.

4. Click on the queue you would like to modify.

5. Click Receptionist queue number.

6. Enter a new extension.

7. To save your changes, click Save and you will be returned to the previous page. To exit without saving, click Cancel.