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Guide for administrators

How to add, modify or delete a Transfer Number

1. After selecting a group, click Call management.

2. Click My Plan.

3. Click Transfer numbers.

4. To add a transfer number –

a. For each department listed, enter up to three transfer numbers in the designated fields.

  • Note: If one transfer number is busy, the call will be diverted to the next number identified.

5. To modify or delete a transfer number –

a. Edit the transfer numbers as required.
b. Alternatively, you can delete transfer numbers by clearing the appropriate field using the Delete or Backspace keys.

6. To save your changes, click Save and you will be returned to the previous page. To exit without saving, click Cancel.