Click each step to see the action. You can also click the image or use the arrow keys to continue to the next step

  • 1. On your modem, locate the power cable.
  • 2. Remove the cable. Wait 10 seconds and reinsert the cable.
  • 3. The lights on the front will blink as the modem goes through its start-up routine.
  • 4. Wait until the WAN and INTERNET lights turn blue. Your modem is now connected to the Internet. If the problem persists, please contact us.