How to manage which departments can forward internal calls outside the group

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How to manage which departments can forward internal calls outside the group

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1. After selecting a group, click Call management.
2. Click My Plan.
3. Click Calling Plan - Outgoing.
4. Click on the Being forwarded/transferred tab.
5. For each department listed, uncheck the box under the Outside group column to prevent that department from forwarding or transferring internal calls outside the group.
6. To save your changes, click Save and you will be returned to the previous page. To exit without saving, click Cancel.

Guide for administrators

How to manage which departments can forward internal calls outside the group