Browse the popular topics below

  • System requirements

    You must meet the following requirements to use the Bell Total Connect mobile app: Subscribe to an eligible Bell Total Connect package (Go package) Have access to wireless Internet or a mobile dat…

  • How to install the app

    Connect to the App Store on your mobile device.…

  • How to log in to the app

    Open the app by touching the icon on your phone.…

  • How to reset your password

    Open the app by touching on the icon on your phone.…

  • About Call settings

    The Call settings screen lets you control your incoming and outgoing calls by viewing and configuring features such as Dialing service, Call Forwarding, Do Not Disturb, Simultaneous Ring, and Remote…

  • Caller ID lookup

    If the Caller ID lookup feature is enabled, the app will search your contact list, local address book and company directory to match the caller ID of your incoming calls. Note: It is recommended th…

  • How to configure your Dialing service settings

    The Dialing service screen lets you define how your calls are placed and received. To access the Dialing service screen, touch your Personal status icon in the top-left corner of the screen, touch…

  • How to configure Call forwarding: When out of service

    The Call forwarding: When out of service feature allows you to have incoming calls automatically forwarded to a specified phone number when your desk phone is unreachable or out of service. Note: V…

  • Navigating the app: Main menu

    There are two ways to navigate the Bell Total Connect mobile app. The first is using the main menu , which consists of the five icons at the bottom of the screen that give you quick access to the fol…

  • About Contacts

    The Contacts tab gives you quick access to all of your Bell Total Connect contacts. Touch on a person’s name to view their contact card. From there you can start a chat, make an audio or video call,…