Browse the popular topics below

  • System requirements

    You must meet the following requirements to use the Bell Total Connect mobile app: Subscribe to an eligible Bell Total Connect package (Go package) Have access to wireless Internet or a mobile dat…

  • How to install the app

    Connect to the App Store on your mobile device.…

  • How to log in to the app

    Open the app by touching the icon on your phone.…

  • How to answer an incoming call

    When receiving a call, two options will appear on your screen; Answer and Decline . Tap the Answer button to pick up the call, or press the Decline button to send it to your voicemail (if appli…

  • About Call settings

    The Call settings screen lets you control your incoming and outgoing calls by viewing and configuring features such as Dialing service, Call Forwarding, Do Not Disturb, Simultaneous Ring, and Remote…

  • Navigating the app: Side menu

    The second way to navigate is using the side menu , which slides out when you tap your personal status icon in the top-left corner of the screen. This menu lets you view and access the following opti…

  • About Contacts

    The Contacts tab gives you quick access to all of your Bell Total Connect contacts. Touch on a person’s name to view their contact card. From there you can start a chat, make an audio or video call,…

  • How to configure your Dialing service settings

    The Dialing service screen lets you define how your calls are placed and received. To access the Dialing service screen, touch your Personal status icon in the top-left corner of the screen, touch…

  • Call actions

    During calls (both audio and video), you can…

  • How to place a new call while in an ongoing call

    While on a call, touch the New call button.…