Browse the popular topics below

  • How to configure Do Not Disturb

    The Do Not Disturb feature allows you to have all incoming call automatically sent to your voicemail. If Ring Reminder is enabled, a short ring burst is played on your office phone whenever a call…

  • How to configure Call forwarding: All calls

    The Call forwarding: All calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring reminder is selected, a short ring burst is played on your…

  • How to configure your Dialing service settings

    The Dialing service screen lets you define how your calls are placed and received. To access the Dialing service screen, touch your Personal status icon in the top-left corner of the screen, touch…

  • How to transfer a call (Unattended)

    There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Unattended transfer, follow the steps detailed below.…

  • Emergency service

    Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…

  • How to change your language settings

    Touch your Personal status icon in the top-left corner of the screen.…

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to edit or remove a contact

    Touch the Contacts tab.…

  • How to reset your password

    Open the app by touching on the icon on your phone.…

  • How to update your troubleshooting settings

    If the Troubleshooting feature is enabled, diagnostic information is automatically collected and sent to the person of your choice (e. g., IT, technical support, yourself). This data may then be use…