Browse the popular topics below

  • How to configure Call forwarding: All calls

    The Call forwarding: All calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring reminder is selected, a short ring burst is played on your…

  • How to reset your password

    Open the app by touching on the icon on your phone.…

  • How to answer an incoming call

    When receiving a call, two options will appear on your screen; Answer and Decline . Tap the Answer button to pick up the call, or press the Decline button to send it to your voicemail (if appli…

  • How to sort contacts

    Local contacts are displayed by group and then sorted alphabetically based on the first letter of their display name. If a contact’s display name starts with a non-Latin character (e.g., *, $, #, etc.…

  • Navigating the app: Side menu

    The second way to navigate is using the side menu , which slides out when you tap your personal status icon in the top-left corner of the screen. This menu lets you view and access the following opti…

  • How to edit or remove a contact

    Touch the Contacts tab.…

  • How to configure Simultaneous Ring

    The Simultaneous Ring feature allows you to program up to 10 different numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where cli…

  • How to configure Call forwarding: When no answer

    The Call forwarding: When no answer feature allows you to have calls that are unanswered after a specified number of rings automatically forwarded to a specified phone number.…

  • Emergency service

    Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…

  • How to install the app

    Connect to the App Store on your mobile device.…