Browse the popular topics below

  • How to configure Call forwarding: All calls

    The Call forwarding: All calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring reminder is selected, a short ring burst is played on your…

  • How to reset your password

    Open the app by touching on the icon on your phone.…

  • Navigating the app: Side menu

    The second way to navigate is using the side menu , which slides out when you tap your personal status icon in the top-left corner of the screen. This menu lets you view and access the following opti…

  • How to log in to the app

    Open the app by touching the icon on your phone.…

  • How to answer an incoming call

    When receiving a call, two options will appear on your screen; Answer and Decline . Tap the Answer button to pick up the call, or press the Decline button to send it to your voicemail (if appli…

  • Emergency service

    Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…

  • How to check your voicemail

    Notifications for new voicemail messages are displayed in a badge on the Call tab.…

  • How to configure Call forwarding: When no answer

    The Call forwarding: When no answer feature allows you to have calls that are unanswered after a specified number of rings automatically forwarded to a specified phone number.…

  • How to configure your Dialing service settings

    The Dialing service screen lets you define how your calls are placed and received. To access the Dialing service screen, touch your Personal status icon in the top-left corner of the screen, touch…

  • How to configure Simultaneous Ring

    The Simultaneous Ring feature allows you to program up to 10 different numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where cli…