Browse the popular topics below

  • How to configure Call forwarding: All calls

    The Call forwarding: All calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring reminder is selected, a short ring burst is played on your…

  • How to configure your Dialing service settings

    The Dialing service screen lets you define how your calls are placed and received. To access the Dialing service screen, touch your Personal status icon in the top-left corner of the screen, touch…

  • How to reset your password

    Open the app by touching on the icon on your phone.…

  • About Contacts

    The Contacts tab gives you quick access to all of your Bell Total Connect contacts. Touch on a person’s name to view their contact card. From there you can start a chat, make an audio or video call,…

  • How to configure Do Not Disturb

    The Do Not Disturb feature allows you to have all incoming call automatically sent to your voicemail. If Ring Reminder is enabled, a short ring burst is played on your office phone whenever a call…

  • How to subscribe or unsubscribe from a contact

    Subscribing to a contact establishes the presence relationship between the two of you, enabling you both to see each other’s presence information (e. g., Available, Busy, In a meeting, etc.). By defau…

  • Caller ID lookup

    If the Caller ID lookup feature is enabled, the app will search your contact list, local address book and company directory to match the caller ID of your incoming calls. Note: It is recommended th…

  • Emergency service

    Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…

  • How to check your voicemail

    Notifications for new voicemail messages are displayed in a badge on the Call tab.…

  • How to configure Call forwarding: When no answer

    The Call forwarding: When no answer feature allows you to have calls that are unanswered after a specified number of rings automatically forwarded to a specified phone number.…