Bell Business Solutions
Desktop app: BTC Desktop app for SNR users
- About proxy support and user networks
If your local network uses a web proxy server to proxy Internet traffic, please note that web proxy servers cannot handle SIP, RTP, or XMPP traffic. Please configure your network firewall to permit th…
- Configuring your call settings
This is the Call Settings menu. From here, you can configure the following Bell Total Connect features:…
- How to download and install the desktop app
Log in to the Bell Total Connect web portal at bell.ca/totalconnectportal .…
- Accessing your voicemail
You can access your voicemail by selecting the Communication History tab and using the Voicemail notification bar to dial.…
- Initiating up to a six-way call
The desktop app allows you to initiate an audio conference with up to six participants. There are multiple ways to initiate a six-way conference:…
- Making voice calls through the desktop app
There are multiple ways to initiate a voice call, such as:…
- Headset support
You can answer, hang-up, mute and un-mute calls using a compatible headset.…
- Enabling Microsoft Outlook integration
Enabling Microsoft Outlook integration When starting up the Bell Total Connect desktop app, users will be prompted to allow integration with Microsoft Outlook contact lists and calendars. Outlook inte…
- Managing your preferences
This is the Preferences menu. It has several tabs, each with different settings you can modify:…
- Setting your location for emergency calls
When logging in to the desktop app for the first time, you will be prompted to enter your current address. Doing so provides vital information to 9-1-1 operators when an emergency call is initiated fr…