Browse the popular topics below

  • About proxy support and user networks

    If your local network uses a web proxy server to proxy Internet traffic, please note that web proxy servers cannot handle SIP, RTP, or XMPP traffic. Please configure your network firewall to permit th…

  • Configuring your call settings

    This is the Call Settings menu. From here, you can configure the following Bell Total Connect features:…

  • Accessing your voicemail

    You can access your voicemail by selecting the Communication History tab and using the Voicemail notification bar to dial.…

  • How to download and install the desktop app

    Log in to the Bell Total Connect web portal at bell.ca/totalconnectportal .…

  • Initiating up to a six-way call

    The desktop app allows you to initiate an audio conference with up to six participants. There are multiple ways to initiate a six-way conference:…

  • About the Desktop App

    The Bell Total Connect desktop app delivers unified communications capabilities – voice, video, instant messaging, and presence – to desktop computers, laptops, and desk-based phones. From any locatio…

  • Headset support

    You can answer, hang-up, mute and un-mute calls using a compatible headset.…

  • Enabling Microsoft Outlook integration

    Enabling Microsoft Outlook integration When starting up the Bell Total Connect desktop app, users will be prompted to allow integration with Microsoft Outlook contact lists and calendars. Outlook inte…

  • Making voice calls through the desktop app

    There are multiple ways to initiate a voice call, such as:…

  • Logging in to the desktop app

    To launch the desktop app, you must enter your Bell Total Connect web portal username and password. For subsequent logins, you can select the option to remember your password and sign in automatically…