Browse the popular topics below

  • How to reset your password

    Open the app by touching on the icon on your phone.…

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to check your voicemail

    Notifications for new voicemail messages are displayed in a badge on the Call tab.…

  • How to update your troubleshooting settings

    If the Troubleshooting feature is enabled, diagnostic information is automatically collected and sent to the person of your choice (e. g., IT, technical support, yourself). This data may then be use…

  • Emergency service

    Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…

  • How to transfer a call (Attended)

    There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Attended transfer, follow the steps detailed below.…

  • How to configure Call forwarding: When busy

    The Call forwarding: When busy feature allows you to have any calls that come in while your line is busy automatically forwarded to a specified phone number.…

  • How to change your language settings

    Touch your Personal status icon in the top-left corner of the screen.…

  • How to configure Call forwarding: All calls

    The Call forwarding: All calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring reminder is selected, a short ring burst is played on your…

  • How to configure Call forwarding: When out of service

    The Call forwarding: When out of service feature allows you to have incoming calls automatically forwarded to a specified phone number when your desk phone is unreachable or out of service. Note: V…