Bell Business Solutions

About this Guide
This guide will show you how to install and use the app on your iPhone.
Note: To use this application, you must be subscribed to the Bell Total Connect Go package. If you are not a subscriber, please contact your Bell representative for more information.
Bell Total Connect: Mobile App User Guide iPhone
- How to check your voicemail
Notifications for new voicemail messages are displayed in a badge on the Call tab.…
- How to make a conference call
The Bell Total Connect app supports conference calls.…
- How to answer an incoming call
When receiving a call, two options will appear on your screen; Answer and Decline . Tap the Answer button to pick up the call, or press the Decline button to send it to your voicemail (if appli…
- How to reset your password
Open the app by touching on the icon on your phone.…
- How to transfer a call (Attended)
There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Attended transfer, follow the steps detailed below.…
- How to view your missed calls
Notifications for missed calls are displayed in a badge on the History tab.…
- How to switch between VoIP and mobile calling mode
The dial pad menu allows you to switch between calling modes. The currently selected calling mode is indicated above the dial pad. For more information on calling modes, go to How to configure your D…
- How to use Call Waiting
You can have only one active call at any given time, which means that if you receive and accept a new incoming call, the existing call will be put on hold. During a call, the Call Waiting feature (if…
- How to place a new call while in an ongoing call
While on a call, touch the New call button.…
- How to configure Call forwarding: All calls
The Call forwarding: All calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring reminder is selected, a short ring burst is played on your…