Browse the popular topics below

  • Caller ID lookup

    If the Caller ID lookup feature is enabled, the app will search your contact list, local address book and company directory to match the caller ID of your incoming calls. Note: It is recommended th…

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to filter contacts

    You can change the way your contact list is presented by using the drop-down menu at the top of the screen to select one of the following filters:…

  • How to configure Remote Office

    The Remote Office feature allows you to make and receive calls from any location while appearing as though you are working from your office desk. When you enable this feature: Your office voicemail…

  • Call actions

    During calls (both audio and video), you can…

  • How to log in to the app

    Open the app by touching the icon on your phone.…

  • About Chat

    The Chat functionality of Bell Total Connect allows you to have written conversations with your fellow Bell Total Connect users.…

  • How to install the app

    Connect to the App Store on your mobile device.…

  • How to use Pull Call

    The Pull Call feature allows you to seamlessly transfer a call from your desk phone to your mobile device.…

  • How to transfer a call (Attended)

    There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Attended transfer, follow the steps detailed below.…