Bell Business Solutions
About this Guide
This guide will show you how to install and use the app on your Android mobile device.
Note: To use this application, you must be subscribed to the Bell Total Connect Go package. If you are not a subscriber, please contact your Bell representative for more information.
Bell Total Connect: Mobile App User Guide Android
- How to use Pull Call
The Pull Call feature allows you to seamlessly transfer a call from your desk phone to your mobile device.…
- How to check your voicemail
Notifications for new voicemail messages are displayed in a badge on the Call tab. There is a gap of approximately 6 seconds from when the call is placed and the mobile app is notified, in order to…
- How to view your missed calls
Notifications for missed calls are displayed in a badge on the History tab.…
- How to configure Remote Office
The Remote Office feature allows you to make and receive calls from any location while appearing as though you are working from your office desk. When you enable this feature: Your office voicemai…
- How to add a contact from the directory
Tap the Contacts tab.…
- How to configure Call forward all calls
The Call forward all calls feature allows you to have all incoming call automatically forwarded to a specified phone number. If Ring Reminder is selected, a short ring burst is played on your offi…
- Emergency service
Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…
- How to switch from an audio to a video call
While on an audio call, press the video camera icon on your screen to switch to a video call.…
- How to change your language settings
Tap your Personal status icon in the top-left corner of the screen.…
- Navigating the app: Main menu
There are two ways to navigate the Bell Total Connect mobile app. The first is using the main menu , which consists of the five icons near the top of the screen that give you quick access to the foll…