The “Troubleshooting” folder contains the following topics:
  • I can’t watch TV and see the Bell Fibe logo on my screen

    If there is a red “X” on your TV or the Fibe TV screensaver appears for longer than 15 minutes, and the Wi-Fi light on your receiver is red, this means that your Wireless Receiver isnʼt paired with yo…

  • My Business Fibe TV is frozen or pixellated

    If the picture on your TV freezes or is pixellated, followed by a “Signal lost” message, try rebooting your modem.…

  • My Nova remote is not working

    If your Nova remote control isnʼt working, try these easy troubleshooting tips. If your remote still doesnʼt work, please see How to program my Nova remote to work with other devices for further ins…