• About the Desktop App

    The Bell Total Connect desktop app delivers unified communications capabilities – voice, video, instant messaging, and presence – to desktop computers, laptops, and desk-based phones. From any locatio…

  • Desktop app system requirements

    Any of the following operating systems can support the Bell Total Connect desktop app: Mac OS 10.8 (Mountain Lion) Mac OS 10.9 (Mavericks) Mac OS 10.10 (Yosemite) Windows 7 Windows 8/8.1 Window…

  • How to download and install the desktop app

    Log in to the Bell Total Connect web portal at bell.ca/totalconnectportal .…

  • Logging in to the desktop app

    To launch the desktop app, you must enter your Bell Total Connect web portal username and password. For subsequent logins, you can select the option to remember your password and sign in automatically…

  • About network connectivity and firewall requirements

    Users will need to configure their firewall settings to support the Bell Total Connect desktop app. Please share the table on the right with users so they can implement the settings accordingly.…

  • Enabling Microsoft Outlook integration

    Enabling Microsoft Outlook integration When starting up the Bell Total Connect desktop app, users will be prompted to allow integration with Microsoft Outlook contact lists and calendars. Outlook inte…

  • Setting your location for emergency calls

    When logging in to the desktop app for the first time, you will be prompted to enter your current address. Doing so provides vital information to 9-1-1 operators when an emergency call is initiated fr…

  • Headset support

    You can answer, hang-up, mute and un-mute calls using a compatible headset.…