Bell Business Solutions
About this Guide
Bell Total Connect is a next-generation hosted IP telephony and unified communications service that delivers crystal-clear voice quality and a full range of messaging, collaboration, and conferencing tools. Powered by Canada’s largest MPLS network, you can count on Bell Total Connect to always be available and accessible on multiple devices, including desk phones, desktop computers, and smartphones.
This guide introduces you to the many actions you’ll be able to perform as a user of your organization’s Bell Total Connect service, whether through the Web Portal, Desktop app, your desk phone, or your smartphone.
Note: Not all features listed are available to all users. For more information about your organization’s Bell Total Connect services, please contact your administrator.
This guide introduces you to the many actions you’ll be able to perform as a user of your organization’s Bell Total Connect service, whether through the Web Portal, Desktop app, your desk phone, or your smartphone.
Note: Not all features listed are available to all users. For more information about your organization’s Bell Total Connect services, please contact your administrator.
Bell Total Connect: Guide for users
- About Call Park
This feature allows you to 'park' a call against another Bell Total Connect phone number so that it can be retrieved and answered by another user within your enterprise. Your Bell Total Connect Web…
- How to park an active call that can be answered by any user within your enterprise
Place the call on hold.…
- How to park an active call that can be answered only by another member of your Call Park group
Place the call on hold.…
- How to retrieve a parked call
All users, including those who are part of a Call Park group, can retrieve parked calls by following these steps:…