The “Desktop Application” folder contains the following topics:
  • About the Bell Total Connect Desktop App

    The Bell Total Connect Desktop app delivers unified communications capabilities – voice, video, instant messaging, and presence – to desktop computers, laptops, and desk-based phones. From any locatio…

  • Desktop app system requirements

    Any of the following operating systems can support the desktop app: Mac OS 10.8 (Mountain Lion) Mac OS 10.9 (Mavericks) Mac OS 10.10 (yosemite) Windows 7 Windows 8/8.1 Windows 10 (classic view…

  • About network connectivity and firewall requirements

    Users will need to configure their firewall settings to support the Bell Total Connect desktop app. Please share the table on the right with users so they can implement the settings accordingly.…

  • About proxy support and user networks

    The desktop app supports the web proxies found in your operating systemʼs Local area network settings menu, as follows : No proxy — This option is for networks with no proxy for http/https (e.g.…

  • How to download and install the desktop app

    Log in to the Bell Total Connect Web Portal at www.bell.ca/totalconnectportal .…

  • Enabling Microsoft Outlook 2007/2010 integration

    When starting up the Bell Total Connect desktop app, users will be prompted to allow integration with Microsoft Outlook contact lists and calendars. Outlook integration will enable the desktop app to…

  • Setting the user location for emergency calls

    When logging into the desktop app for the first time, users will be prompted to enter their current address. Doing so provides vital information to 9-1-1 operators when an emergency call is initiated…

  • Headset support

    You can answer, hang-up, mute and un-mute calls using a compatible headset.…